Ticketless parking: frequently asked questions

Why is Oakleigh Central introducing this parking system?

We are committed to providing modern, easily accessible and secure parking for our customers and retailers seven days a week.

We have introduced the new parking system in response to feedback from our customers, who have told us the car park at Oakleigh Central has become congested by commuters using the available parking which means they aren’t able to access convenient car parks throughout the day.

How does the ticketless parking system work?

Our new modern parking is a timed and ticketless system based on licence plate recognition.

On entry there is no boom gate or tickets given so you can drive straight in with a digital board displaying your arrival time.

Once inside, you can easily find available spaces with the parking guidance technology green and red light indicators showing you where to park. Real-time electronic display boards will also guide you to available car parking spaces indicating the direction and quantity available.

When you are ready to leave, if your visit is within 90 minutes, you’ll enjoy free parking and you can simply proceed to any exit, the parking system will recognise your licence plate and the boom gate will raise automatically – it’s that easy.

If you stay longer than 90 minutes, simply pay for your parking at any of the automated pay stations in the centre by entering your licence plate details and paying via credit or debit card or cash. Drive to any exit where the parking system will recognise your licence plate and the boom gate will raise automatically.

Alternatively register your details with us and simply drive to any exit and if there are any parking fees, you’ll enjoy quick drive in, drive out convenience as we’ll automatically charge your credit card. You can view your transactions in your online account at parking.vicinity.com.au

What is the parking rate for customers?

From 28 May 2018, customers will enjoy 90 minutes free parking, with the following rates applying thereafter:

Hours parked Cost ($)
0 - 1.5 hours FREE
1.5 - 2.0 hours $2
2.0 - 3.0 hours $5
3.0 - 4.0 hours $10
4.0 - 5.0 hours $20
5+ hours $30
Disabled permit holder FREE all day

 *Credit Cards incur an 8 cent surcharge

Customers who spend more than $30 in either Coles or Woolworths, will also be able to park for an additional 30 minutes FREE of Charge (2 hours FREE in total), simply by scanning their shopping receipt at the automated pay station before exiting.

What are the benefits of registering for ticketless parking?

If you register for ticketless parking and if there are any parking fees, you’ll enjoy quick drive in, drive out convenience as we’ll automatically charge your credit card.

What if I have a disabled parking permit?

Oakleigh Central offers free all day parking for disabled parking permit holders. Please register your permit details with us by visiting our Centre Management Office. For further information email us at oakleighcentral@vicinity.com.au

Are my personal and credit card details safe?

Yes, Oakleigh Central keeps all personal details secure in accordance with our privacy policy which can be found on our website oakleighcentral.com.au or on request from our Centre Management team. This policy adheres with Australia’s Privacy Act.

What should I do if I need assistance at the pay station or exit gate?

Please press the intercom HELP button on the automated pay station or exit gate column and a member of our team will assist you.